Support

Help for Bitwise Masters apps, with clear answers for Dialogix users.

Bitwise Masters App Support

If you need help with one of our apps, this page is the best place to start. For Dialogix specifically, you can find support details, common questions, and contact information below.

Dialogix

Support for Dialogix

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Dialogix is a private, local-first viewer for exported ChatGPT conversations. If you run into issues with importing, browsing, purchases, or restoring access, contact us and we will help as quickly as we can.

How do I import my ChatGPT export?

Export your data from ChatGPT, then open Dialogix and choose the import option. Select the exported JSON file from your device and the app will process it locally.

What file format does Dialogix support?

Dialogix supports ChatGPT export JSON files. If OpenAI changes its export format in the future, compatibility may depend on the version of the app you are using.

Does Dialogix upload my conversations?

No. Dialogix is designed as a local-first app. Imported conversations are processed and stored on your device, and Bitwise Masters does not upload them to its own servers.

How do purchases work?

Dialogix offers optional one-time in-app purchases for Unlimited Import and Advanced Search. Payments are handled through your Apple account using Apple’s in-app purchase system.

How do I restore purchases?

If you reinstall the app or move to a new device using the same Apple ID, use the restore purchases option inside Dialogix to re-enable eligible purchases.