Support

Clear answers and direct support for Bitwise Masters apps.

Bitwise Masters App Support

Choose your app below for practical guidance, product information and its specific privacy policy. If the answers do not resolve the issue, use the existing contact form and tell us which app and iPad or iOS version you are using.

Dialogix

Support for Dialogix

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Dialogix is a private, local-first viewer for exported ChatGPT conversations. Find help with importing, browsing, purchases and restoring access.

How do I import my ChatGPT export?

Request an export from ChatGPT in Settings > Data controls > Export data, download the ZIP file from the email or SMS link, extract it, and import the supported JSON file into Dialogix. The detailed steps are on the Dialogix project page.

What file format does Dialogix support?

Dialogix supports ChatGPT export JSON files. If OpenAI changes its export format in the future, compatibility may depend on the version of the app you are using.

Does Dialogix upload my conversations?

No. Dialogix is designed as a local-first app. Imported conversations are processed and stored on your device, and Bitwise Masters does not upload them to its own servers.

How do purchases work?

Dialogix offers optional one-time in-app purchases for Unlimited Import and Advanced Search. Payments are handled through your Apple account using Apple’s in-app purchase system.

How do I restore purchases?

If you reinstall the app or move to a new device using the same Apple ID, use the restore purchases option inside Dialogix to re-enable eligible purchases.

RapidScan

Support for RapidScan

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RapidScan turns an iPad into a fast document scanner. Find help with camera capture, keyboard controls, page editing, OCR, PDF compression and saving to Files.

How do I capture pages quickly?

Use the on-screen capture control, or press the space bar when a physical keyboard is connected. Continue capturing pages, then press Enter to close the batch and create one PDF.

Can I correct pages before making the PDF?

Yes. You can crop, rotate, delete and reorder pages. You can also select several pages and rotate them together. RapidScan repeats OCR after a page is rotated.

Why are there three compression levels?

The levels let you choose the balance between PDF file size and image quality. Use a higher-quality option for fine detail or a smaller option when compact files matter more.

Where does RapidScan save my documents?

RapidScan saves to the folder you select through Apple’s system file picker. This can be local storage or a provider available in Files, such as iCloud Drive.

Does RapidScan send scans or OCR text to a server?

No. Document detection, perspective correction, OCR and compression are performed locally using Apple frameworks. RapidScan does not upload your documents to Bitwise Masters or external services.

HomeTrace

Support for HomeTrace

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HomeTrace is a free iPhone app for exploring nearby property sales. Find help with map searches, UK postcodes, year filters and optional location access.

How do I search for properties near an area?

Use the map or search for an area to centre the view, then browse the nearby property sales shown on the map.

How do I use the UK postcode search?

Enter a valid UK postcode and submit it. HomeTrace uses it to find the area and centre the map on nearby sales.

How does the year filter work?

Choose a year to show the property sale transactions recorded for that year. Clear or change the filter to compare another period.

Why are several sales shown close together on the map?

Some coordinates may be approximate. HomeTrace separates nearby results visually when needed so individual transactions remain readable.

Does HomeTrace provide a property valuation?

No. HomeTrace provides information for exploration only and is not a valuation or financial, legal or investment advice.